Delivery

Shipping is free for all orders over $65 (continental US only). This allows you to enjoy free delivery on a wide selection of products.

Orders are shipped promptly and typically delivered within 3 to 5 business days, depending on your location within the United States.

Yes, we deliver to all states across the USA, including remote and rural areas. Shipping costs and delivery times may vary depending on your exact location.

Returns

You have a 14-day withdrawal period starting from the date you receive your order. During this time, you may change your mind and return the product in its original condition. To simplify the process, we’ll provide you with a return label link. Please make sure to contact us within 10 days of receiving your order.

All unused products in their original condition are eligible for return within 14 days of receipt. Please refer to our return policy for specific details.

Customer support

Our customer support team is available Monday through Friday, from 9 a.m. to 5 p.m. We are committed to responding to all inquiries as quickly as possible to ensure your satisfaction throughout your shopping experience.

Once your order has been shipped, you will receive an email with a tracking link to follow your delivery status in real time.

Payment

We accept payments via credit card (VISA, Mastercard, AMEX) and other secure card payment methods. You can also complete your purchase using Google Pay or Apple Pay. Shop with total confidence, your payment is 100% secure.

At this time, we do not offer installment payment options. All orders must be paid in full at the time of purchase.

Security

Our payment platform is secured with the best tools available to ensure the confidentiality and protection of your banking information.

We use advanced encryption technologies and comply with GDPR regulations to ensure the protection of your personal data.

Product Origin

Yes, our soaps and cosmetic products are made in the south of France, in the PACA region and the Alpes-de-Haute-Provence, ensuring artisanal quality.

Our products are made with high-quality natural ingredients, in line with our commitment to naturality and respect for the environment.